Coach and Client Agreement 

What to expect from coaching

The words ‘coachee’ or ‘client’ are used interchangably in this agreement

The below statement is Tom Powell’s definition of coaching

Coaching is a relationship that helps the coachee to clearly establish their desired target and to find the solutions and autonomy to reach it for themselves. In this regard the coach is a catalyst, who uses keen observations and questions to allow the coachee to work towards their desired goal. The coach may provide training and techniques to assist the coachee to overcome certain problems; however they will not provide advice on how to ‘fix’ or solve the problem. It is much more powerful for the coachee to discover their own solutions. 

At times, coaching can be a difficult process. It encourages the coachee to look within themselves and address areas of their life they may have been ignoring. The coaching model places the process of change onto the client. This means that the client is responsible for the change they wish to create in their life. This can feel uncomfortable for the client as it means that they will have to try out new and uncertain ways of living their life before they can expect the change to happen. The Coach will also remain truthful to the client, this will mean that they may draw the coachees attention towards behaviours or language they are using that are sabotaging their opportunity to reach their goal.

All the above being said, the Coaching relationship should be one that is based on support, confidence and trust. And whilst the Coachee may at times find the process challenging, it is important that they are fully aware that the coach believes in them and is there to support them one hundred percent throughout the journey. 

Whilst change happens during a coaching conversation, the biggest change occurs when the clients put their words into action. This means having courage to take what they have discovered during their sessions and applying and testing it to real life scenarios.
The clients who achieve and maintain their goals are the ones who are willing to keep trying and testing new things, or completing the tasks the coach sets for them in between their coaching sessions.

The number of coaching conversations and the length of coaching conversations can be agreed upon by the Coach and Client. It is absolutely the Client who decides the change they wish to create in their life and also when they think they have achieved it. Because of this, the onus is on the client to decide how many sessions they believe they will need and when to schedule them. The Coach can offer some suggestions that may be useful for the client.


     Coach Client Contract


     The Coach (Tom Powell) 

  • Tom is certified Master Practitioner of Neurolinguistic Programming (NLP), Hypnotherapy and Timeline Therapy. He is a Professional member of the Association for Neuro Linguistic Programming and applies to their code of ethics. This is available on request. 
  • Tom is not a doctor, psychologist or psychiatrist. The sessions that Tom offers are not a substitute for professional mental health care and are not intended to diagnose, treat or cure any mental health or medical conditions. 
  • Tom will take time to explain any formal techniques that he uses and ask for your permission before he uses them. 
  • Tom believes that regardless of your thoughts, feelings or actions, that you are capable of achieving your goals. 
  • Tom will not hold you in judgement. He believes that all people are doing the best they can with the resources they have available to them at the time 

      The Coachee (You) 

  • You are responsible for your well-being and the decisions that you make, before during and after the session. 
  • You must be prepared to work hard to get what you want, and not on what you don’t want. This subtle difference is crucial to achieving your goals. 
  • You are responsible for carrying out any tasks set by Tom inside or outside of the sessions. Not fulfilling your work may result in you being unable to book further appointments with Tom 
  • You are always in control of your thoughts feelings and actions. 
  • Effective therapy requires the client to do the work. It is you who holds the solutions to your problems, and not the therapist. 
  • You acknowledge that coaching sessions are not a substitute for the treatment of medical or clinically diagnosed mental disorders, and that if you are seeing clinical professionals for any problems you wish to address during coaching sessions then you must seek and obtain written permission from your health care provider and inform them of the nature and intent of the coaching sessions. 



The coach-client relationship means that the coach will not share or disclose your personal details or incriminating details of your session with third parties or say or do anything that can make you the coachee identifiable. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. 


As part of the therapeutic process it is common and very useful for the coach to provide examples of how previous clients learned to overcome their problems and achieve their goals. In doing so the coach may share anecdotes from previous sessions, however he will not in any way directly or indirectly share any personal details about previous clients in such a manner in which the client can be named or identified. This means that when the coach works with future clients he may use details of the problem you encountered and how you worked to overcome it for the purpose of helping future clients. However your identity and all personal information will always remain anonymous and you will not be identifiable. 

Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner. 


In the instance where sessions are held in a private room without an additional witness, it is likely that sessions will be recorded by video camera, this is to protect both parties from instances of accusation. All data is stored securely and is strictly confidential. The only times information would be shared are under clauses (e), (f) and (g) of the confidentiality agreement, or with the express written permission from the client for the purposes of training. 

Termination Both the Coach and the Client have the right to terminate the session at any time if they choose to and Refunds can be given at the Coach’s discretion. 

I understand and accept all information within the Coach Client agreement. 

Name of coachee (Print) ———————————————– Date —————–

Signature of Coachee …………………………………………….